Customer Privacy Notice

Collection of Personal Information

When you make a booking, purchase a session, or complete a transaction with Cheatcode Playground, we may collect personal information about you.

This information may include your name, contact details (such as email address and phone number), payment details, booking history, and information relating to your use of our services. Where transactions are made using the same payment method, your profile may be updated with relevant transaction details over time.

We collect this information directly from you, or automatically through our booking and payment systems when you interact with our services.

Purpose of Collection

We collect and use personal information for the following purposes:

• To create and manage your customer profile

• To process bookings, payments, and transactions

• To provide and administer our services

• To communicate with you about your appointments or services

• To improve our operations, systems, and customer experience

• To meet legal, regulatory, and record-keeping obligations

We only collect personal information that is reasonably necessary for these purposes.

Storage and Security

Your personal information is stored securely using industry-standard systems and safeguards. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Some of the systems we use (including booking and payment providers) may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.

Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to trusted third-party service providers who assist us in operating our business, such as booking, payment processing, customer management, or IT service providers. These providers are only permitted to use your information for the purpose of delivering services to us.

We may also disclose personal information where required or authorised by law.

Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date, incomplete, or misleading. Requests can be made using the contact details below.

Privacy Choices

Where applicable, you may choose not to provide certain personal information. However, this may limit our ability to provide services or complete transactions.

If you do not wish for a customer profile to be maintained, you may contact us to discuss available options.

Updates to This Notice

This Privacy Policy may be updated from time to time to reflect changes to our practices, systems, or legal requirements. The current version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy request or complaint, you can contact us at:

Cheatcode Playground
Email: [insert contact email]

If you want, the next sensible tightening step is to:

• align this with Square’s specific data-handling language, and

• add a short “Effective Date” + jurisdiction clause to make regulators yawn and move on 😌

cheatcode_playground_work_conte…

Sources

Do both

Below is a clean, regulator-safe, Square-aligned version of the Privacy Notice, with:

• explicit alignment to Square’s customer directory / transaction profiling behaviour
• an Effective Date
• a jurisdiction + governing law clause
• wording that satisfies Australian Privacy Act (APPs) and does not clash with GDPR-style expectations

This can replace or sit inside your Privacy Policy page as-is.

Privacy Policy

Effective Date: 1 March 2026
Last Updated: 1 March 2026

Cheatcode Playground is committed to protecting your privacy and handling personal information in a transparent, lawful, and responsible manner.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website, make bookings, or use our services.

Collection of Personal Information

When you make a booking, purchase a service, or complete a transaction with Cheatcode Playground, we may collect personal information about you.

This may include your name, contact details (such as email address and phone number), payment and transaction details, booking history, and information related to your use of our services.

Our booking and payment systems may automatically create and maintain a customer profile associated with your transactions. Where the same payment method is used for multiple transactions, your profile may be updated with relevant transaction history and service details.

We collect personal information directly from you, or automatically through our booking, payment, and customer management systems.

Purpose of Collection and Use

We collect and use personal information for purposes including:

• Creating and maintaining customer profiles

• Processing bookings, payments, and transactions

• Delivering and administering our services

• Communicating with you about appointments, services, or operational matters

• Managing our business operations and improving service quality

• Meeting legal, regulatory, accounting, and record-keeping obligations

We only collect personal information that is reasonably necessary for these purposes.

Third-Party Service Providers (Including Payments and Bookings)

We use third-party service providers to operate key parts of our business, including booking, scheduling, payment processing, and customer directory management.

These providers may collect, process, and store personal information on our behalf in order to deliver their services. This includes the automatic creation and updating of customer profiles based on transaction activity.

We take reasonable steps to ensure that these providers handle personal information in accordance with applicable privacy laws and only use the information for authorised purposes.

Storage, Security, and Overseas Disclosure

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored on secure servers located in Australia or overseas, including by third-party service providers. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure that the recipient complies with privacy protections consistent with Australian privacy law.

Disclosure of Personal Information

We do not sell personal information.

Personal information may be disclosed to:

• Booking, payment, and customer management service providers

• IT, systems, and administrative service providers

• Professional advisers where required

• Regulatory or government authorities where required or authorised by law

Disclosure is limited to what is reasonably necessary for business operations or legal compliance.

Access, Correction, and Privacy Rights

You may request access to the personal information we hold about you and request correction if the information is inaccurate, out of date, incomplete, or misleading.

You may also make enquiries or complaints about how your personal information is handled.

Requests can be made using the contact details below.

Privacy Choices

Providing personal information is generally required to make bookings, process payments, and receive services. If you choose not to provide certain information, we may be unable to offer some services.

If you have concerns about the creation or maintenance of a customer profile, you may contact us to discuss available options.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or systems. The current version will always be available on our website.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Queensland, Australia, and the Australian Privacy Act 1988 (Cth). Where applicable, we also take reasonable steps to comply with international privacy standards relevant to our operations.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy enquiry or complaint, please contact:

Cheatcode Playground
Email: info@cheatcodeplayground.com